Frequently Asked Questions
Q: Are your products vegan and cruelty-free?
A: Yes! All our personal care items are 100% vegan and never tested on animals.
Q: Do you ship nationwide?
A: Absolutely. We ship anywhere in the Philippines and aim for eco-friendly delivery.
Q: Can I request a custom order or bulk purchase?
A: Yes. Please contact us directly for customized requests or bulk pricing.
Q: What is your return policy?
A: We offer a 15-day return window for unused products in original packaging. Visit our Returns page for full details.
What Our Customers Are Saying
“I love that I don’t have to choose between quality and sustainability. Del Castillo Essentials delivers both.”
— Kara D., Pasig City
“The Eco Starter Kit changed the way I shop for my home. Everything is so well-made and lasts!”
— Leo A., Quezon City
“Their customer support team is amazing—so helpful and responsive.”
— Angela R., Taguig